Customer reviews of Herts Autos Ltd

By Zeshan A on 08 June 2018 | Verified purchase

Excellent customer service. Got the car ready for us. Spoke in a very professional and polite manner. Amos helped us in getting our Juke and even sorted the minor scratches on the bonnet. Will buy again in future

By Anonymous on 16 May 2022 | Purchase not verified

I arranged to finance a car which was advertised as "Excellent condition and drives superb" to then be told that the car was not ready and needed a timing chain. So I agreed to wait. They then said that this was done and car was ready to collect so I ring them on morning of collection to be told "I can't sell you the car its not right" leaving me in a difficult situation with no explanation as of why. avoid.

Reply from Herts Autos Ltd on 16/05/22

Apologies for trying to do the right thing. we were unhappy with the way the car ran after a new timing chain was fitted on, and needed more time to rectify the issue. Apologies for any inconvenience

By James M on 24 March 2022 | Purchase not verified

Car was as described and presented very well upon collection, had a small issue with the car one month in, which they then collected from my house fixed and dropped back to my house within 3 days, no questions asked!

By Harry O on 20 January 2022 | Purchase not verified

Very enjoyable experience no sales pressure all paperwork done with ease and very clearly explained by sales personnel and very helpful staff. A pleasure and came away happy with my deal.

By Anonymous on 19 December 2021 | Purchase not verified

Good communication and my new car was as described . Happy to recommend!

By Jaz H on 17 December 2021 | Purchase not verified

10/10 Brought E Class Coupe, absolute gem. Happy with the service and aftercare. Well done to the team at Herts.

By Anonymous on 26 October 2021 | Purchase not verified

car buying made easy . car was as described , we were able to agree on price and drive the car away same day . will definitely recommend

By Liam F on 23 September 2021 | Purchase not verified

Great communication from the beginning to end very knowledgable highly recommend

By Natasha P on 22 September 2021 | Purchase not verified

Do not repsond to communication, which is basic manners and courtesy, not to mention customer service

By Josh A on 10 September 2021 | Purchase not verified

Can’t thank the guys at Herts auto enough. Really happy with my new purchase. From sourcing, to arranging finance and delivery the car To me . Made things soo much easier for me, much appreciated!! And will be back for my next car in the near future